Our policies
Deposit Policy
When booking in for certain services, we may now require a deposit of up to $100 when making your appointment.
This deposit will be taken off your final total when checking out, after your appointment.
48 hour notice is required for any changes to your booking. Such as cancelling, rescheduling or any changes to what you are having done on that day.
If you fail to give this 48 hour notice, your deposit will be forfeited as a cancellation / no show fee.
Cancellation Policy
At the time of booking we may require your credit card details, which will be kept on your secured file and would only be used in the unfortunate event that we need to implement our cancellation policy.
If any changes need to be made to your appointment, such as rescheduling, canceling, or changes to the services you are receiving, please notify us a minimum of 24 hours in advance. If you fail to give this notice, there will be a cancellation or no show fee of up to $100.
We require you to confirm your appointment via our confirmation text sent out the day before your appointment, or by calling us on our salon number, 6331 1110.
Having 24 hour notice allows us time to reschedule our teams hours and allow enough time to inform other clients of spots that are now available.
If you are unsure, or have any questions about our cancelation or deposit policies, please feel free to contact us!
Thank you for your understanding!